Professional Assistants are skilled professionals and experts in their respective fields. They can perform analysis in Excel, create presentations in PowerPoint, do detailed subject matter research, etc. You have an option to avail a dedicated assistant who will work according to the time slot chosen by you. This helps your assistant to know your project requirements, deadlines, and also how you want your work to be done. Your Dedicated Assistant would also help you with personal tasks. You are billed for the actual time used. A unit used to deduct time from your purchased hours is fifteen minutes.

Lifestyle Assistance is where we provide support for your day to day personal activities. There is a team to help you with all sorts of lifestyle related tasks like appointment setting, dealing with 3rd party customer service, basic research tasks, etc. It is a pooled service where the next available assistant works on your task.

Treat the My-Tasker personal assistants as you would treat your assistant at the office. Send an email to task [at] mytasker.com from your email ID registered with us or call us. Give a clear and detailed description of your task and also provide any guidance you have (data sources, people to call, etc.) on how to go about executing it. We will always strive hard and do our best to complete your task in the most desired fashion.

You can be rest assured that we will not share your confidential information with anyone under any circumstances and will do everything in our ability to protect the information. We have a highly secure data center keeping all of your data safe and protected. All our personal assistants have signed an NDA with the company and we maintain strict privacy rules.

We will send you a confirmation email within fifteen minutes.

No, your unused tasks and hours are expired at the end of your billing date.

You can cancel service at any time by emailing, calling, or unsubscribing via Portal 24 hours before your next billing cycle.

My tasker allows you to register two email addresses under your account. Tasks can be sent from either of those email addresses and we will reply to both the registered email addresses with the resolution. So whosoever has access to those email addresses can use the service.

Yes. My-Tasker does currently serve members from around the world but your tasks must be English-based.

Once membership fees have been processed, we are unable to grant refunds. If you plan on discontinuing membership, please make sure you do so before the start of your next billing cycle.

Our agents only handle tasks submitted in English.

My-Tasker is unable to call premium or pay-per-minute numbers (e.g., 1-900 in the US and 0844, 0870, 0871, 09 in the UK).

We will reply to your task within 4-8 hours. However for urgent tasks, we reply within an hour. You need to select priority as “ASAP” in your task and we charge two points for “ASAP” tasks. If we can get you an answer sooner we surely will.

Yes, you are assigned a primary business assistant who will be the only person that you communicate with and hand all your tasks. My-Tasker virtual business assistants work in teams and each team has all the skill sets needed for various business requirements. Once your primary business assistant has received a task from you, he or she will either carry it out themselves or delegate it to another member of the team.

You can be in contact with your virtual business assistant via e-mail, telephone, fax, or online services such as Skype and instant messenger.

Yes, whether you need your virtual business assistant to work as per your work timings or for after hours support, our service is available 24/7 and your virtual business assistant will work according to your required time slot, no matter where in the world you may be located.

No. There is no long-term commitment or contract. Plans are on a month-to-month basis and you can cancel at anytime.

There are many things our VAs (Virtual Assistants) can do for you and your business. They can take on your:

• Administrative tasks

• Accounting (invoicing/collecting) and Bookkeeping

• Customer Relationship Management (CRM) software

• Translations

• Customer care

• Online marketing and Social Media Management

• Blog, website or forum maintenance

• Miscellaneous Writing

• Obtain estimates for new jobs

• Seek refunds

Yes, we do track hours used to perform your tasks and the progress done towards your project / projects. We do inform the same to you on regularly basis.

No. absolutely not, Your monthly fee covers the employee’s salary, benefits, vacation time, bonuses, office space and equipment. It includes scanning, emailing, data input, etc., and unlimited calls throughout the US and Canada.

No. You are billed monthly in advance. There is no cancellation fee or penalty of any kind. Once you cancel, you will not be billed anymore.